Payments & Delivery
Methods available to our customers:
Credit Card: We accept Visa and Mastercard paid directly to us through the secure checkout system.
Mobile Money: Payment be made via mobile money platforms of MTN, Airtel, Vodafone and Tigo
Pay On Delivery: You can make payment for goods and services to an authorized courier when your product has been delivered to your doorstep.
Credit Card Information
If you choose to pay for a service or product using the secure credit card payment facility available at this site you will be asked to provide your credit card details, your name, a shipping address and your email address. These details are required so that we can ship your order and a tax invoice / receipt.
We protect the security of your credit card information in every online transaction by using the latest online security methods:
- Secure Sockets Layer (SSL) software, encrypts information you input from your computer to our servers. For details on our SSL certificate, when on the payment page click on the pad-lock icon on the bottom left of screen.
- Our servers are state-of-the-art highly secured servers
All in-stock orders are dispatched within two calendar days. Our sales team will contact you after your order has been placed and confirmed to arrange a delivery time before it is dispatched. Orders received on non-business days will be processed and dispatched on the next business day being Monday to Friday.
Customers have the option of picking up their products from our offices or having it delivered to them at a small fee. Delivery charges vary depending on the products ordered, the destination and whether you choose an insured or uninsured shipping option. Delivery options are available on the shopping cart page once you have added items to your cart.
If a parcel is unclaimed, it will be returned to us. It is the customer’s responsibility to pay all freight charges if they wish for the parcel to be redelivered.
Returns and Exchanges
Customers are responsible for all postage associated with returns or exchanges for any reason.